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Please enter your workspace name or ID if this field is not automatically populated

Request priority

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Tick this box if you've checked that the email address above is correct and registered to your workspace.

For example, have you tried hard-refreshing your browser or clearing your cookies?

Please note, these additions typically result in a price increase. A member of our Success Team will be more than happy to discuss this with you.

Please specify the type of source and amount per type (e.g. 2 on-chain, 1 exchange, 0 custody, and 0 custom)

Please confirm the email addresses of those you would like to invite to your workspace

What is the date of the first transaction that has a Missing Volume cost basis error?

Have you checked that these assets are not spam?

Please list all wallet/source names or addresses

Please let us know the type of wallet/source (e.g. Ethereum) below

Please check this box to confirm that you have provided either the wallet address if the discrepancy is on-chain, or a transaction history report from your exchange or custodian. This will help us diagnose the issue.

Please note, if they are not on CoinGecko, or if CoinGecko began pricing them after you acquired the asset, you will likely need to manually price the asset. Please get in touch if you need help with this.

Please let us know what error message you see on transactions that have failed to synchronise

Please provide transaction hashes/IDs in a list or CSV for all affected transactions

Please add a share view here

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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